Amazing customer service. Provided honest advisement on what work needed to be done on my vehicle. I was provided a loaner vehicle and had my vehicle dropped off to my house when the maintenance was completed. Can’t say enough positive things about the service I was provided by the Carleton Place Ford vehicle maintenance staff.

We recently visited Carleton Place Ford after a poor experience at a dealership in Ottawa. Michèle was our first point of contact and she was an absolute pleasure to deal with! Extremely knowledgeable and down to earth. We were also fortunate to deal with Adam during our buying process. Adam was very knowledgeable and efficient…

I recently purchased a new vehicle from Carleton Place Ford and had an outstanding experience from start to finish. The entire team was professional, knowledgeable, and genuinely focused on making the process smooth and stress-free. My salesperson took the time to answer all of my questions, explain every detail clearly, and made sure I felt…

When I had warranty service on my F-150 Lightning, I was worried it would take a few weeks (based on what I read online) and that I'd end up spending $100s or even $1000s on a rental car (since Ford Corporate is not obligated to provide a loaner or reimburse for rental costs). However, Carleton…